Founded over 14 years ago we have evolved into one of Australia’s leading IT outsourcing and solutions providers. With a strong focus on small and medium sized businesses, we provide around the clock IT support and consulting services to businesses with between 5 and 500 staff.
What’s made us successful?
|We are committed to providing every client with the highest possible level of service. We understand that businesses require not only highly responsive support, but also highly proactive support. It means that we are always accessible via our 24/7 Service Desk, and it means that we are always proactively looking for opportunities to optimize our clients’ IT environments.|
|Since we began we have relentlessly refined our service delivery processes and the tools that we use to support our clients’ IT environments. We have leveraged the latest technologies to monitor, protect, and optimize our clients’ IT environments and put in place best practice proactive maintenance regimes to enhance the stability and security of their workstations, servers, and networks.|
|We only hire highly talented technical resources and we only use market leading technologies provided by global leaders such as Microsoft, HP, Dell, IBM, Cisco, and Juniper. We have made it our business to ensure that we are perfectly equipped to support and implement new solutions across a broad range of leading technologies so that we can add value to almost any business’ IT environment. We are also committed to remaining “vendor agnostic”, meaning that we will recommend and implement the most appropriate solution for your business.|
Understanding our Clients
|We support clients across almost every segment and industry and we have a strong understanding of the unique needs of each business. Our clients vary in size from 5 to 500 users and we support businesses in sectors including manufacturing, mining and energy, financial services, FMCG, freight and logistics, professional services, property, non-profit, retail, hospitality, and more. This experience equips us with the ability to provide enterprise grade support to almost any business.|
|Our clients leverage our scale to provide them with services and capabilities that simply can’t be delivered by most of our competitors or by internal IT at a sensible price. It means that our clients benefit from enterprise grade IT capabilities without the usual price tag, and our best-practice proactive maintenance ensures that your business derives maximum value from your existing infrastructure. Beyond this, our partnerships with leading vendors such as Microsoft provide us with unique and clever ways to license software and procure infrastructure, reducing your total IT expenses.|
|The breadth of our experience and the solutions that we provide, coupled with our scale, enables us to provide an all-in-one solution to our clients. Most businesses appreciate not having to deal with multiple service providers since we can deliver everything from business grade internet connectivity to almost any address in Australia, through to procurement services, project and consulting services for new solutions, and the day to day support of your environment via our Service Desk. As your chosen IT partner we are also able to liaise with third party vendors and solution providers to ensure the best outcomes for your business.|