Not only do we provide a full suite of I.T. services to Australian businesses, we are also able to provide a comprehensive phone communications offering to our customers leveraging our access to wholesale calling rates. The result is a single point of contact for your I.T. and communications needs and excellent pricing.

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National Numbers (1300 and 1800 numbers)

What is it?

Connected can provide your business with dedicated 1300 numbers, or even 1800 toll-free numbers.

How does it work?

Through our partnership with some of the largest wholesale communications services providers within the Australian market we can provision these numbers to any Australian business.

How can it help our business?

Providing your customers with a national number is a simple and cost effective way to enhance your brand and standing. Beyond this, a national number makes it easier for your customers to contact you wherever they are.

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Business Phone Plans (Fixed and Mobile)

What is it?

We provide phone plans for all businesses from small or medium sized companies to large enterprises. With access to wholesale market rates from one of the largest aggregators within the Australian market, we are able to offer our customers premium calling solutions at below market rates.

How does it work?

Switching your phone system across to Connected is very easy. We organize the change at a carrier level, quickly provisioning your new phone services on your existing phone numbers so your business can benefit from low calling rates without any impact on your customers.

How can it help our business?

By switching your communications across to Connected you can benefit from a single point of contact for your I.T. and communications needs. This not only provides a streamlined service, but with the enhanced visibility of your I.T. and communications environment also ensures the best mix of services and solutions to meet the needs of your business.

VOIP (IP Phones, Hosted PBX, and SIP Trunking)

What is it?

Voice Over IP (VOIP) leverages your broadband connectivity to route telephone calls that would otherwise use the antiquated Public Service Telephone Network (PSTN) over the internet.

How does it work?

VOIP uses SIP trunking technology to connect your IP network to the PSTN, allowing you to make calls to any national, mobile, or international number at a significantly lower price than traditional options. The same technology can remove your existing PABX system from your offices, hosting a more modern equivalent in the Cloud. The result is a more reliable and cost effective solution that is much more customizable.

How can it help our business?

VOIP can significantly reduce your communications expenses, and in the case where you have multiple offices it is possible to eliminate all costs associated with calls amongst your staff and between offices.

VOIP is highly flexible and customizable, providing a much more future-proof approach to your business’ phone communications and for businesses that require it, integrated video communications can be incorporated into the solution.

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