What is it?
Connected Network Management provides your business with specialist network engineering capabilities to provide support for and maintenance of your business’ network. We manage not only the daily management and monitoring of your network infrastructure, but also incident response, including liaison with vendors when you experience an incident impacting network performance.
How does it work?
We leverage leading proprietary network monitoring tools to analyze the performance of your network around the clock. With second by second visibility of all aspects of your network topology, including VLANs and trunking configuration, routing and switching protocols, and infrastructure. This allows us to address any performance issues or other incidents promptly, and provides us with the ability to optimize the performance of your network. Our Service Desk is available to assist with any IT support requests during business hours, or on a 24/7 basis as required.
We have significant experience with network technologies from all leading vendors and platforms, including Cisco, Juniper, Checkpoint, HP, and Fortigate and we’ve supported and deployed these technologies in environments from small Local Area Networks to enterprise WANs delivering connectivity to thousands of users across multiple Australian and international branch office locations.
How can it help our business?
|Our Network Management solution includes ongoing monitoring of your network for security vulnerabilities and intrusion protection, helping to ensure that your systems and data remain secure.|
|Your business is heavily dependent upon the stability and dependability of your network. Staff productivity and client outcomes are easily compromised if there is unnecessary downtime. Our best-practice approach to network management ensures that downtime is minimized so that your business and staff remain online.|
Support and Specialist Skills
|Connected Network Management provides your business with access to specialist network engineering expertise when you need it. Our network specialists will monitor your key network infrastructure around the clock and will quickly respond to incidents as required.|