Best Guides to Small Business IT Solutions

July 16th, 2014

Information Technology Experts at work

Today’s technology allows small businesses to compete on the world stage, but getting the best out of small business IT can be complex for the layman. This article looks at some of the best places to find help and support online so that you can take your business to the next level.

ANZ Small Business Hub

This hub provides step-by-step guides addressing a variety of small business issues. Here are some of the most useful guides:

Computer security and virus protection is a practical guide to the risks small businesses face from data theft, loss and corruption. It provides step-by-step information on how to protect your system from viruses and malware and how to back up effectively to prevent data loss.

Virtualising your business through technology covers the concept of the virtual office and offers insights into how small businesses can replace their physical assets and procedures with alternative ways of doing business.

How to do business online discusses the huge potential of the Internet for small business and offers ideas on how you can use it to expand your reach and improve your customer service.

Recognising, using and protecting your digital assets looks at how technology is transforming the whole concept of business assets and it offers advice on identifying, using and protecting those digital assets.

Developing a technology vision for your business discusses ways in which a small business can think ‘smarter’ and use technological solutions to give itself an edge over its competitors.

This government site offers some great links for those looking to start an online business.

Digital Business gives you access to a comprehensive list of reasons for taking your small business online.

IT Training provides a list of courses and information sessions available for small business owners wishing to learn how to use their IT and navigate the Internet more effectively.

Home Based Business provides an overview of how to start a small business from home.

Advisor Finder will help you find the local business advisory service near you.

Programs and Initiatives for Online Business provides a list of training opportunities and funding assistance available to help small businesses grow online.

Stay Smart Online is the Australian Government’s online safety and security website

Another government website with a host of tips to help small businesses get online. It provides links to information sheets of all kinds, including:

Planning your website provides tips and information on determining the best kind of website for your business and setting a budget and timeframe for its creation.

Registering a web address tells you how to select your website, register your business web address and link it to your site.

Building your website explains how to build and manage your website’s content and templates.

Graphic design and branding offers tips on how to represent your brand online, using creative and functional website design.

Creating and organising content shows you where to source relevant content and how to develop and manage it on your website.

Hosting your website provides tips on how to find reliable website hosting that meets your needs.

Getting the most out of mobile devices describes the steps involved in making your website mobile-friendly.

Launching and marketing your website discusses how to make your site easy to find online and some effective ways to promote it.

Keeping your website fresh offers insights into how to measure your website traffic and plan for future developments.

Your computer’s security provides tips on how to keep your computer virus and malware-free.

Keeping your website safe looks at techniques for protecting your site from cyber threats and backing up to prevent data loss.

Protecting your customers outlines your legal obligations regarding the storage and use of customer information.

Backing up data provides tips on how to protect your business from data loss by performing regular backups of critical information.

Online payments and fraud offers advice on how to prevent payment fraud occurring on your website.

Legal tips discusses the laws pertaining to operating a business online and how to keep your business compliant.

Online communications tools describes some of the online tools you can use to communicate more effectively with your staff and customers.

Working remotely looks at some of the tools available that will allow you and your staff to work remotely.

Online bookkeeping offers tips on how to manage your bookkeeping online and lists some of the outsourced services available.

Cloud computing explores the advantages of cloud computing and also some of the security issues it raises.

Customer management tools looks at how online tools can help you manage your leads and customer relationships.

Online government services lists online government services that can help you run your business more efficiently.

Online training resources provides tips on the types of training available for you and your employees online.

Business networking online discusses useful online tools that can help you connect with your colleagues and customers, such as Facebook, Twitter and LinkedIn.

Protecting IT data and systems (by Queensland Government)

The Queensland government’s business and industry portal also has some useful information on data security for business. Their guide for business covers:

  • Protecting IT data and systems discusses the importance of keeping your data and systems secure, in order to maintain your customers’ trust and to meet your legal obligations.
  • Security threats to IT data and systems looks at the different kinds of online risks to which your business can be exposed, including viruses, malware, hacking and various online scams.
  • Securing computers, servers and wireless networks lists some effective steps you can take to protect your business from both external and internal threats.
  • Policies and procedures for protecting IT data and systems looks at some of the policies and procedures you need to have in place to protect your business and your customers online.
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